Refund policy

Returns & Exchanges

We recommend reviewing our size guide and product details carefully before placing your order.

Returns and exchanges are accepted within 3 days of delivery. Items must be unworn, unwashed and unharmed, with original tags and packaging.

Each piece is eligible for one exchange.

All returned pieces undergo a quality inspection before a return or exchange is approved. 

Items received in worn, damaged or otherwise unsuitable condition may not be accepted.

A ₹150 fee per product applies to customer-initiated returns and exchanges.

To request a return or exchange, email support@summerland.club with your order number or submit a request through our online returns portal.

Pickup will be attempted twice, subject to service availability in your pincode. If pickup is unavailable, the item may be self-shipped to our return address at the customer's expense.

If an order is returned to origin due to refused delivery or unsuccessful delivery attempts, any applicable refund will be processed after deducting the logistics charges incurred for both forward and reverse shipping.

 

Damaged, Defective or Incorrect Items

Every Summerland piece is checked before it leaves us. If your order arrives damaged, defective or incorrect, please contact us within 48 hours of delivery with your order number and photographs.

Once reviewed and approved, we'll arrange a complimentary replacement or refund. No return fee applies in these cases.

 

Refunds

Approved refunds will be issued to the original payment method within 5–7 business days of receiving and inspecting the returned piece.

If your preferred exchange size is unavailable, we'll arrange a refund instead.